Selecting the right contractor for your job can be nerve wracking.
Renovation season is upon us and it’s the time of year where we are getting quotes for our upcoming projects. Some of these projects require hiring a contractor and it is so important to have an open line of communication with them from the start.
Your relationship with your contractor is super important. I want to share with you 3 things they may not tell you, and why they won’t, so you have some insider info before they’re in your home.
By no means do I mean this to be negative about contractors, however, if you don’t know the right questions to ask them, they may simply just assume you’ve done this before.
As we’ve discussed before, renovations can be stressful. Why add additional stress due to lack of communication? Set the tone prior to the project starting, and you will have a much smoother project from start to finish.
Here are 3 things your contractor may not tell you…unless you ask.
- What product they budgeted for.
If your contractor is giving you a quote, make sure you understand what has been included in that quote. For example, if you’ve asked them to quote a kitchen renovation for you and include the cabinets, did they quote plywood ends or particle board? What material is the countertop? Did they know you wanted pots and pans drawers? If they were quoting you windows, are they wood or vinyl? Double hung or single hung?
Don’t assume that your definition of “standard” matches theirs.
Unless you were specific with them on what you wanted quoted, they may quote you what they are comfortable working with, what they feel fits within your budget best, or entry level product. If you don’t know this up front, you may end up spending much more than that initial quote.
Remember that your budget is typically a starting point to build off from or pull back some.
- How often they will be on the job site.
Your contractor may tell you “We will have this project completed in 6 weeks.” You need to ask them how often they plan to be on your job during that time frame and with how many people.
Some contractors will knock one project out a time and be on your job site every day until the job is done. Others may have 2 or 3 projects going on at a time and there may be a few days between when they are on your job.
Trust me on this, do not blow this question off. You’ll be happy as a clam if they intend to be on your job every day until it’s done. But, if you assume this and they don’t show up for 3 days, you are going to freak out. Then that’s going to lead to tension because they assumed you knew they had other jobs also.
(And you know what they say about assuming, right?)
Having multiple jobs going at once doesn’t make your job any less important, however, the weather determines a lot of what they can accomplish. Sometimes that means jumping from site to site. If you know this upfront, it will cause much less stress and tension throughout the project.
- That something went wrong.
I’m sure you’ve heard the saying, “What you don’t know won’t kill you.” Sometimes they may not tell you every little detail because it was already resolved and taken care of or it didn’t affect the quality of the product or the finished work.
Sometimes it may be because they are in the process of working on a resolution and are waiting to give you the full scope instead of bits and pieces of information.
If you show up on the job site and notice something isn’t right before they told you, give them the benefit of the doubt and get the whole scope before you get angry.
Your contractor is on your side. Your project is a reflection of their job and their work. They want you to have a good experience and love the finished product so you will recommend them to friends and family.
Having an open line of communication and working with your contractor from the start will help create a smooth project.
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